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Privacy Policy


We want you to feel totally at ease and confident shopping on our website, knowing we take our customers personal information and online security very seriously.
Our website uses advanced encrypted facilities to make sure your shopping experience is completely safe, secure and easy.

Toolsrus.co.uk is fully protected by VeriSign SSL 123 security system, which provides validation that our domain name is registered and is a certified authorised user.



VeriSign 



Through High Grade Encryption SSL 128-bit data encryption, the certificate assures that information is kept private and encrypts everything, including your name, address and credit card details, giving customers the assurance and confidence that their privacy and details are fully protected.

Toolsrus.co.uk website is backed up on a secure server, hosted by Heart Internet in Nottingham which has been awarded numerous for the best ISP in the UK.

Their systems are protected by the world leading Symantec Antivirus system for the ultimate protection and peace of mind.

(1)    What Information Do We Collect
We may use the following kinds of personal data:
(a) Information about your visit to and use of this website including your IP address, referral source, length of visit and number of page views;
(b) Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services;
(c)    Information that you provide to us for the purpose of registering with us including name, address, email, phone number;
(d) Information that you provide to us for the purpose of subscribing to our website services, email notifications and/or newsletters;

(2)    Cookies
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
Please note: ‘Cookies’ can not harm your computer and do not contain any personal or private information about you.

The cookies will enable the website to keep track of you whilst you navigate the website, keeping up to date with what is in your shopping basket. They will also enable our website to recognise you when you visit Toolsrus.co.uk again. For Toolsrus.co.uk to work correctly on your computer, we would recommend to have all cookies enabled.

We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information. Google's privacy policy is available at: www.google.com/privacypolicy.html.

(3)    Using Your Personal Data
Personal data submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your personal information to:
(a)    Administer the website;
(b)    Enable your use of the services available on the website;
(c)    Send to you goods purchased via the website;
(d)    Send statements and invoices to you, and collect payments from you;
(e)    Send you general (non-marketing) commercial communications;
(f)    Send you email notifications which you have specifically requested;
(g) Send to you our newsletter and other marketing communications relating to our website which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology, you can inform us at any time if you no longer require marketing communications.

(4)    Disclosures
We may disclose information about you to any of our employees, or suppliers insofar as reasonably necessary for the purposes as set out in this privacy policy.
In addition, we may disclose information about you:
(a)    To the extent that we are required to do so by law;
(b)    In connection with any legal proceedings or prospective legal proceedings;
(c) In order to establish, exercise or defend our legal rights, including providing information to others for the purposes of fraud prevention and reducing credit risk.
(d)    Your data is never disclosed to third parties..

(5)    Security of Your Personal Data
We will take extensive technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Your basic personal information provided to us will be stored on our secure password and firewall protected servers. All electronic transactions you make to, or receive from us will be encrypted using SSL technology - so it’s safe and secure.
You are responsible for keeping your password and user details confidential. We will not ask you for your password.

(6)    Policy Amendments
We may update this privacy policy from time-to-time by posting a new version on our website. You should check this page occasionally to ensure you are happy with any changes.
We may also notify you of changes to our privacy policy by email.

(7)    Your Rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee, currently fixed at £25.00.

(8)    Third Party Websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.

(9)    Contact
If you have any questions about this privacy policy or our treatment of your personal data, please write to us by email to info@isdtelford.co.uk



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